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eBeam Technical Support - eBeam Projection

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326

 

 

   
How do I Update the firmware on my eBeam receiver?
   

Firstly, you must download the latest firmware from our website, please use the link below.


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Save the file to your computer and then open and extract the files with Winzip. if you need to downlaod Winzip, click here.

Make sure that there is no eBeam application running. In the folder where you have extracted the files, you will find the two files as show below. You then need to double click on the icon which looks like an eBeam, on the right show in the image below..

You will then see the screen below, click 'Next'

There will then be a series of sounds from your PC as the eBeam hardware is connected and disconnected.

Click 'Done' and you have completed the firmware upgrade.

 
     
     
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eBeam Firmware

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  RMA - You wish to return a unit to us ...  
     
  Please use the online form and select RMA Warranty Issue as the subject. We will undertake some diagnostic steps with you before issuing you an RMA number and you returning the unit to us. Please also send us information on where you bought the unit, and also the date of purchase. DO NOT RETURN UNITS WITHOUT AN RMA NUMBER  
 

 

UK Office
Luidia UK Ltd
The Old Torpedo Factory
St Leonards Road
London
NW10 6ST

Tel:- 08702 4 eBeam (32326)

 

 
     
     
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