eBeam Technical Support - eBeam Whiteboard

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326

Tutorials General Software Overview Whiteboard Capture Sharing Whiteboard Notes   Latest Software Download   eBeam Capture (Windows) 1.0 MAC OS X Version 2.1.3 Latest Firmware Download Version 4.22.00/4.59.12

Frequently Asked Questions

  How do I configure Bluetooth to run with my eBeam system? (700k PDF)
  What is eBeam and how does it work?
  What are the minimum system requirements for eBeam Whiteboard?
  What size boards will eBeam retrofit?
  What are the physical dimensions for Whiteboard?
  Are special markers required?
  What types of batteries do the eBeam sleeves and eraser use?
  What file format does eBeam use and can I export the data to other applications?
  Will eBeam work on UNIX, Linux, or AIX?
  What does "record and playback" presentations mean?
  Will eBeam allow me to use my whiteboard as a "touchscreen"?
  Is there an SDK or API available for eBeam?
  Can I upgrade my receiver(s) with new firmware?
  My eBeam pen sleeve has stopped working. What can I do?
  What is eBeam's warranty?
  How do I contact Technical Support?
  How do I care for my eBeam hardware?
  How is eBeam Whiteboard set up?