eBeam | Technical Support

eBeam

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eBeam Technical Support - eBeam Whiteboard

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326


Tutorials General Software Overview Whiteboard Capture Sharing Whiteboard Notes Latest Software Download Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/whiteboard.php on line 82 Warning: include(http://www.luidiauk.com/products/whiteboard_sw.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/whiteboard.php on line 82 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/whiteboard_sw.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/whiteboard.php on line 82 Latest Firmware Download Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/whiteboard.php on line 84 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/whiteboard.php on line 84 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/whiteboard.php on line 84

Frequently Asked Questions

How do I configure Bluetooth to run with my eBeam system? (700k PDF)
What is eBeam and how does it work?
What are the minimum system requirements for eBeam Whiteboard?
What size boards will eBeam retrofit?
What are the physical dimensions for Whiteboard?
Are special markers required?
What types of batteries do the eBeam sleeves and eraser use?
What file format does eBeam use and can I export the data to other applications?
Will eBeam work on UNIX, Linux, or AIX?
What does "record and playback" presentations mean?
Will eBeam allow me to use my whiteboard as a "touchscreen"?
Is there an SDK or API available for eBeam?
Can I upgrade my receiver(s) with new firmware?
My eBeam pen sleeve has stopped working. What can I do?
What is eBeam's warranty?
How do I contact Technical Support?
How do I care for my eBeam hardware?
How is eBeam Whiteboard set up?

Need new markers for your eBeam whiteboard? - Click on the pen below


	Quick Support Links?

	eBeam Projection eBeam Whiteboard eBeam Complete eBeam Integral


	Latest Updates

	eBeam Whiteboard Software Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/whiteboard.php on line 177 Warning: include(http://www.luidiauk.com/products/whiteboard_sw.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/whiteboard.php on line 177 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/whiteboard_sw.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/whiteboard.php on line 177 eBeam Firmware Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/whiteboard.php on line 178 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/whiteboard.php on line 178 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/whiteboard.php on line 178
	RMA - You wish to return a unit to us ...

	Please use the online form and select RMA Warranty Issue as the subject. We will undertake some diagnostic steps with you before issuing you an RMA number and you returning the unit to us. Please also send us information on where you bought the unit, and also the date of purchase. DO NOT RETURN UNITS WITHOUT AN RMA NUMBER
	UK Office Luidia UK Ltd The Old Torpedo Factory St Leonards Road London NW10 6ST Tel:- 08702 4 eBeam (32326)

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