eBeam | Technical Support

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eBeam Technical Support - eBeam Projection

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326



How do I calibrate my eBeam Projection System?

Firstly, you must position the eBeam in any corner of your whiteboard. Below shows the optimum setup for the receiver with about 1" (2cm) gap between the receiver and the projected image.. When you first open the software, it should ask you if you with to calibrate (see below). If this does not occur, then there are two other ways of opening the calibration screen. Choose the 'Calibrate Interactive Area' option which can be found from the system try (by the clock) in Windows and click on the white eBeam Icon as shown. You can also use the Calibration buttion on the interactive tool pallete. You should then see the white screen with 9 cross hairs on. Take the eBeam stylus and tap in each of the cross hairs when they are red. You must follow them in order and tap once they have turned red. Your system should now be calibrated.


Totorials eBeam Projection Tutorials Latest Software Download Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 106 Warning: include(http://www.luidiauk.com/products/projection_sw.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 106 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/projection_sw.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 106 Latest Firmware Download Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 108 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 108 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 108

Frequently Asked Questions

How do I troubleshoot my eBeam Projection System?
How do I calibrate my eBeam Projection System?
How do I update the firmware on my reciever?
How do I check the version of the software I currently have installed?
How do I configure bluetooth on my eBeam Projection System?
How do I setup an Online Meeting with eBeam?
Tell me about the eBeam tool palletes
Tell me about the eBeam Scrapbook
Give me an overview of eBeam Projection
Does eBeam work on Linux, UNIX or AIX?
Does eBeam include Handwriting Recognition?
What is the Warranty for an eBeam product?
Is there an SDK available for eBeam?


	Quick Support Links?

	eBeam Projection eBeam Whiteboard eBeam Complete eBeam Integral


	Latest Updates

	eBeam Interact Software Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 191 Warning: include(http://www.luidiauk.com/products/projection_sw.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 191 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/projection_sw.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 191 eBeam Firmware Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 192 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 192 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/projection_tutorial_calibrate.php on line 192
	RMA - You wish to return a unit to us ...

	Please use the online form and select RMA Warranty Issue as the subject. We will undertake some diagnostic steps with you before issuing you an RMA number and you returning the unit to us. Please also send us information on where you bought the unit, and also the date of purchase. DO NOT RETURN UNITS WITHOUT AN RMA NUMBER
	UK Office Luidia UK Ltd The Old Torpedo Factory St Leonards Road London NW10 6ST Tel:- 08702 4 eBeam (32326)

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