eBeam | Technical Support

eBeam

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eBeam Technical Support - eBeam Integral

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326



How do I Check the version of software I am using?

Firstly, with the software loaded please click on the white eBeam Icon in the system tray. Then choose About eBeam Interact. Then, from the screen that appears, you will see some scrolling text that will show you the version of your software, circled below. Check below to see if you have the latest software.


Totorials eBeam Projection Tutorials Latest Software Download Integral 1.2 Latest Firmware Download Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 102 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 102 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 102

Frequently Asked Questions

How do I troubleshoot my eBeam Integral System?
The Shortcut buttons on my eBeam Integral Board do not work?
How do I calibrate my eBeam Integral System?
How do I update the firmware on my reciever?
How do I check the version of the software I currently have installed?
How do I setup an Online Meeting with eBeam?
Tell me about the eBeam tool palletes
Tell me about the eBeam Scrapbook


	Quick Support Links?

	eBeam Projection eBeam Whiteboard eBeam Complete eBeam Integral


	Latest Updates

	eBeam Integral Software Windows Version 1.3.1 (15.1mb) eBeam Firmware Warning: include() [function.include]: URL file-access is disabled in the server configuration in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 182 Warning: include(http://www.luidiauk.com/products/firmware.inc) [function.include]: failed to open stream: no suitable wrapper could be found in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 182 Warning: include() [function.include]: Failed opening 'http://www.luidiauk.com/products/firmware.inc' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /users/luidiauk.com/www/support/integral_tutorial_checksw.php on line 182
	RMA - You wish to return a unit to us ...

	Please use the online form and select RMA Warranty Issue as the subject. We will undertake some diagnostic steps with you before issuing you an RMA number and you returning the unit to us. Please also send us information on where you bought the unit, and also the date of purchase. DO NOT RETURN UNITS WITHOUT AN RMA NUMBER
	UK Office Luidia UK Ltd The Old Torpedo Factory St Leonards Road London NW10 6ST Tel:- 08702 4 eBeam (32326)

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