eBeam Technical Support - eBeam Complete

Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device.

You can contact us via the online form or by phone on 08702 432 326

As eBeam Complete is a bundle package of eBeam Whiteboard and eBeam Projection, please find below the relevant FAQs and software downloads for your system

Tutorials eBeam Interact Tutorials General Software Overview (Whiteboard) Whiteboard Capture Sharing Whiteboard Notes (Whiteboard) Latest Software Download  Interact Windows Version 1.3.1 MAC OS X Version 1.0.1 Whiteboard eBeam Capture (Windows) 1.0 MAC OS X Version 2.1.3 Latest Firmware Download Version 4.22.00/4.59.12

Frequently Asked Questions

  How do I troubleshoot my eBeam Interact Software? (eBeam Interact)
  How do I calibrate my eBeam Projection System? (eBeam Interact)
  How do I update the firmware on my reciever?(General)
  How do I check the version of the software I currently have installed? (eBeam Interact)
  How do I configure bluetooth on my eBeam Projection System? (eBeam Interact)
  How do I setup an Online Meeting with eBeam? (eBeam Interact)
  Tell me about the eBeam tool palletes (eBeam Interact)
  Tell me about the eBeam Scrapbook (eBeam Interact)
  Give me an overview of eBeam Projection (eBeam Interact)
  Does eBeam work on Linux, UNIX or AIX? (General)
  What is the Warranty for an eBeam product?(General)
  Is there an SDK available for eBeam? (General)
  How do I configure Bluetooth to run with my eBeam system? (700k PDF Both Software sets)
  What is eBeam and how does it work? (General)
  What are the minimum system requirements for eBeam Whiteboard? (eBeam Whiteboard)
  What size boards will eBeam retrofit? (General)
  What are the physical dimensions for Whiteboard? (General)
  Are special markers required? (eBeam Whiteboard)
  What types of batteries do the eBeam sleeves and eraser use? (eBeam Whiteboard)
  What file format does eBeam use and can I export the data to other applications? (Whiteboard)
  What does "record and playback" presentations mean? (eBeam Whiteboard)
  My eBeam pen sleeve has stopped working. What can I do? (eBeam Whiteboard)
  What is eBeam's warranty?(General)
  How do I contact Technical Support?(General)
  How do I care for my eBeam hardware? (eBeam Whiteboard)
  How is eBeam Whiteboard set up? (eBeam Whiteboard)