Please read through the tutorials and the 'How To' information before contacting us. It is always worth checking you have the latest eBeam Software and Firmware for your device. You can contact us via the online form
For Tutorials and Help on your specific product, please choose from the logos below. If you click on the email icon, you can email our support team directly. By clicking on the eBeam Cogs, you can see which spare parts we can supply free of charge for your eBeam systems.
Please use the contact form to let us know about any problems that you are having.
RMA - You wish to return a unit to us ...
Please use the online form and select RMA Warranty Issue as the subject. We will undertake some diagnostic steps with you before issuing you an RMA number and you returning the unit to us. Please also send us information on where you bought the unit, and also the date of purchase. DO NOT RETURN UNITS WITHOUT AN RMA NUMBER
UK Office
Luidia UK Ltd
The Old Torpedo Factory
St Leonards Road
London
NW10 6ST